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From a passion shared among friends to a thriving automotive community, Kizuna delivers a lifestyle inspired by car culture.
WHAT IS KIZUNA?
Have a question about your order, shipping, returns, or our products? Our team is happy to assist you. Fill out the form below or send us an email, and we’ll get back to you as soon as possible.
FREQUENLY ASKED QUESTIONS
Orders delivered within Australia typically arrive within 2–14 business days.
- Standard Shipping: 2–14 business days
- Express Shipping: 2–5 business days available at an additional cost
Orders are dispatched every weekday using Australia Post.
Once your order has been dispatched, you will receive tracking details so you can follow your delivery status.
Orders are dispatched using Australia Post.
Yes. Express Shipping is available at an additional cost and typically arrives within 2–5 business days.
Returns are accepted according to the store’s return conditions. Items should be returned in their original condition and within the applicable return window.
To start a return, contact the support team with your order details and they will guide you through the next steps.
Exchanges may be available depending on product availability and the condition of the returned item.